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file save, save and close, cancel button not working in backend

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7 years 4 months ago #14647 by Stefano Pegorari
Hello, suddenly the backen button save, save and close and cancel stopped working in backend....
I updated joomla installation but nothing happend...still not working.

Can you help us?

www. uilfpl.net

I can send you PM with an admin account if you ask.

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7 years 4 months ago #14665 by Huyen Tran
HI Stefano.
Thank you for using our product.
Please give me link your site and your account of administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you.

Best Regards,
Huyen Tran

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7 years 4 months ago #14681 by Stefano Pegorari
i sended a superadmin account as you asked, thanks a lot! ( sended here using the "send pm" icon in your post)

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7 years 4 months ago #14683 by Huyen Tran
Hi Stefano.
I checked your backend. I saw, all button of Joomla that can't save, close ...
Please contact with a person who manages your hosting. Because Hosting doesn't allow read some file your site,
prnt.sc/ct9qfb

Best Regards,
Huyen Tran

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7 years 4 months ago #14687 by Stefano Pegorari
Thanks a lot! i solved it checking the folder with the files you sended me.....there was an .htaccess file in folder media/system/js that doesn't have to be there...maybe a hacking attemp..maybe somethng else....i renamed it and everything turned to work again!

Can i ask you what did you use to discover not working files? so that in the future i can solve this kind of problem by myself without boring you? ;)

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7 years 4 months ago #14691 by Huyen Tran
HI Stefano.
Thanks your feedback to me again.
I only check element of site on browser

Best Regards,
Huyen Tran

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