In the old version, there was a YES/NO mute switch in the YouTube Video tab.
In the new version, it cannot be found, and the video is silent.
Any help? Thank you.
Best regards,
Renzo from Italy
Hello.
Thank you for your contacting us.
Modern browsers such as Chrome, Safari, and Firefox no longer allow videos to autoplay with sound. This is a built-in browser policy designed to prevent unexpected audio from playing automatically.
Because of this restriction, if the video is set to unmuted, the browser will block autoplay.
Autoplay is only allowed when the video starts muted.
The video can play with sound, but only after the user clicks or interacts with the page.
Ok, I understand the security restrictions of the new browsers, but I don’t understand the following points:
"Autoplay is only allowed when the video starts with the audio muted," but the audio on/off switch is no longer available.
What does it mean that after the user has clicked and interacted with the page… even if they interact by clicking on a page option or filling out a form, the audio remains muted?
Please note that on my old website, which is still online with an older version of Coming Soon, the audio plays without issues.
Hello.
With the current version and the browser, the background video can't autoplay when the sound is turned on. So we have removed that option on the latest version.
But we can add the custom source code to play the sound when the user clicks or interacts with the page. It needs to add the script. The current version doesn't have that script.
Regards.
Silent video
