Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

file Youtube Video Not Playing

More
9 years 4 months ago #5993 by Joe Allen
Hi,

This is the 1st time I have used a youtube video, the option is switched on and I have added the video URL as per help, but black screen. I have added a video image which displays but no video. I am NOT using https://

Any ideas? Joe

Please Log in or Create an account to join the conversation.

More
9 years 4 months ago #6002 by GDragon
Replied by GDragon on topic Youtube Video Not Playing
Hi futureclient,
Thanks for contacting us and choosing our product!
About your problem with jux background video can you pm me your site url and admin account?
I'll check and fix it for you!

Best regards,
--GD--

Please Log in or Create an account to join the conversation.

More
9 years 4 months ago #6050 by GDragon
Replied by GDragon on topic Youtube Video Not Playing
Hi Future Client. I checked your site and see the bug happen when you don't enable countdown at homepage.
So I fixed it. Please check your site again! We'll update to fix it in next version!
If you really like our product please write a review and vote al 100 points for us at:
extensions.joomla.org/extensions/extensi...line/jux-coming-soon
It will help us very much to develop our product!
Many thanks!

Best regards,
--GD--

Please Log in or Create an account to join the conversation.

More
9 years 4 months ago #6076 by Joe Allen
Replied by Joe Allen on topic Youtube Video Not Playing
Hi, many thanks for fixing the problem, 10 out of 10.

But, how many bugs are there in this, the Social Media accounts wrong, the video not working when the countdown is disabled. Come on guys, I support you (we all do) because what you do is great.

PLEASE test your products PROPERLY before releasing them in future.

We have ALL spent our valuable time trying to figure out these problems which could so easily be AVOIDED if you did some basic TESTING first.

P.s. you have also wasted your time correcting a problem which should not exist.

Thank you :P

Please Log in or Create an account to join the conversation.

More
9 years 4 months ago #6078 by GDragon
Replied by GDragon on topic Youtube Video Not Playing
Hi futureclient,
Thanks for your suggestion and thanks for your reply!
We listed all bugs all will have new release to fix and upgrade it asap!
I'm very happy when all your problem is fixed!

Best regards,
--GD--
The following user(s) said Thank You: Joe Allen

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.050 seconds
Powered by Kunena Forum