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map-pin Contact form help

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6 years 11 months ago #6964 by Tara V
Contact form help was created by Tara V
Hi there,

For some reason when I try to test the contact form it will not let me click send. Please help!

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6 years 11 months ago #6968 by GDragon
Replied by GDragon on topic Contact form help
Hi TaraVic,
Thanks for contacting us and choosing our product!
About your problem with jux coming soon. Can you tell me more detail about problem you get. Did you get any warning.
And if you can please pm me your site url and admin account. I'll check and feedback to you asap!

Best regards,
--GD--

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6 years 11 months ago #7006 by Tara V
Replied by Tara V on topic Contact form help
Basically what it's doing is it lets you enter all the details but when you try to hit send it doesn't do anything. You can see it on the URL here: learnplantgrow.com/

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6 years 11 months ago #7007 by GDragon
Replied by GDragon on topic Contact form help
Hi Taravic,
Thanks for your reply!
I checked your site and when click send message I got this error on console:
POST www.learnplantgrow.com/media/plg_juxcomingsoon/contact_me.php 403 (Forbidden)
This error is this file don't have permission to read. You can change permission to read this file in your .htaccess file
Please search in your .htaccess file if you got this code:
## Disallow access to rogue PHP files throughout the site, unless they are explicitly allowed
#RewriteCond %{REQUEST_FILENAME} (\.php)$
#RewriteCond %{REQUEST_FILENAME} !(/index[23]?\.php)$
#RewriteCond %{REQUEST_FILENAME} -f
#RewriteRule (.*\.php)$ - [F]
You can comment it to get coming soon working.
Hope this help!

Best regards,
--GD--

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6 years 8 months ago #9259 by Wayne Brown
Replied by Wayne Brown on topic Contact form help
That code is not in our web.config or httaccess file. Again we do not sure PHP mail and only SMTP and run on IIS. Next thought?

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6 years 8 months ago #9270 by GDragon
Replied by GDragon on topic Contact form help
Hi wayne,
Our extensions send email via AJAX. So only in this case is need permission to red contact_me.php file :). Can you check permission for this file?

Best regards,
--GD--

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5 years 9 months ago #14715 by Ilyass Na
Replied by Ilyass Na on topic Contact form help
I have almost the same problem and i did follow your step by step but it didn't work , please can you help me here . Thanks

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5 years 9 months ago #14725 by Ilyass Na
Replied by Ilyass Na on topic Contact form help
It looks like no body want to answer my question !

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