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file Problem with shopping cart

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4 years 4 months ago #5103 by Sid bern
Hi,
I have installed Dalaco multiple times and I thought I was doing something wrong, maybe I am but I need help. After installing the template using the quickstart, all functionalities are working fine including the Joomshopper. But once I start changing the theme to my desired theme, everything stopped working. When I click on shopping cart nothing happens. I am not sure what I am doing wrong any help will be appreciated.

site is www.elenbeautyshop.com

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4 years 4 months ago #5111 by Nguyen Sy Tinh
Hi,
Thank for choosing our product!
Please send me link you site and admin your account via private message. I will help you check

Best regard,
Tinh
The following user(s) said Thank You: Sid bern

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4 years 4 months ago #5118 by Sid bern
Replied by Sid bern on topic Problem with shopping cart
Private message sent
thank you

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4 years 4 months ago #5140 by Nguyen Sy Tinh
Hi,
I haven't received accout your site information.
Please sent back for me or you can send for me via email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank,
Tinh

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4 years 4 months ago #5162 by Sid bern
Replied by Sid bern on topic Problem with shopping cart
I sent you the information you requested in your email, thank you

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4 years 4 months ago #5175 by Nguyen Sy Tinh
Hi,
I have received your email

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4 years 4 months ago - 4 years 4 months ago #5362 by Sid bern
Replied by Sid bern on topic Problem with shopping cart
Hello,
I am still waiting for a resolution for this reported problem. i cannot continue with this site until this issue is resolved. Also, I noticed that if I add anything to cart and I want to preview cart, I don't see the cart I see the attached page. Please see image


elenbeautyshop.com/index.php?option=com_...ller=cart&Itemid=171
Attachments:
Last edit: 4 years 4 months ago by Sid bern. Reason: proving more information

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4 years 4 months ago #5397 by Sid bern
Replied by Sid bern on topic Problem with shopping cart
i'm still waiting for help with this reported issue. Is this what it would be like if i decide to renew or buy a new subscription? This is bad business

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4 years 4 months ago #5405 by Jackie
Replied by Jackie on topic Problem with shopping cart
Hi Osariase,
I'm sorry for late response.
I have been check your site and help you fix problem, now it working,
Please check it and feedback me if you still have problem.
Best regards.
Jackie.

Best regards.
Jackie Nguyen.

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4 years 3 months ago #6184 by Sid bern
Replied by Sid bern on topic Problem with shopping cart
Hi Jackie,
thank you for your help now it's working. However, I have another problem. The menu its not so visible, do you know how I can make it more visible, thank you. Also can you tell me what you did to fix the issue of the shopping cart for future reference

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