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file RTL Not Working

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1 week 1 day ago #42586 by Neil Robertson
Hi, I have set up JUX Easy Mega Menu on a Joomla 4.4.10 website and the menu is working well except for RTL support.

The menu is set up to display at the right hand side of the page so we want sub menu items to fly out at the left hand side.

This works fine in the preview in the back-end of the website but does not work on the front end of the website.

We are using the latest version of Helix Ultimate template but switching to Cassiopeia does not help.

Do you have any suggestions?

Thanks.

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6 days 23 hours ago #42592 by Jackie
Replied by Jackie on topic RTL Not Working
Hi.
Thank you for contacting us.
Please provide us with your site admin account. We will access your site to help you check it soon.
Regards.

Best regards.
Jackie Nguyen.

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6 days 23 hours ago #42593 by Neil Robertson
Replied by Neil Robertson on topic RTL Not Working
Admin login supplied, thanks!

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6 days 20 hours ago #42595 by Jackie
Replied by Jackie on topic RTL Not Working
Hi.
How to see the JUX Menu? I see you have set the menu to the "popup menu" position, but I can't find the menu at the front end.
Please let me know.
Regards.

Best regards.
Jackie Nguyen.

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6 days 20 hours ago #42596 by Neil Robertson
Replied by Neil Robertson on topic RTL Not Working
Once logged in to the front end of the website, click on the "MENU" button at the top right hand corner.

The menu currently appears in a Regular Labs Modal window but set the module position to "right" if that's easier.

This is a test copy of the website so the live website is not affected at the moment.

Thanks.

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6 days 16 hours ago #42599 by Jackie
Replied by Jackie on topic RTL Not Working
Hi.
I was able to login to your back-end, but the font-end. It doesn't work. prnt.sc/8bn3Fg-GrOpX
Please check and let us know again.
Regards.

Best regards.
Jackie Nguyen.

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6 days 9 hours ago #42600 by Neil Robertson
Replied by Neil Robertson on topic RTL Not Working
Thanks for getting back to me.

The login should work OK now.

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2 days 21 hours ago #42605 by Jackie
Replied by Jackie on topic RTL Not Working
Hi.
We have checked and found the issue with the RTL config. It has missed the CSS. We will check and update our extension soon.
Please wait for us.
Regards.

Best regards.
Jackie Nguyen.

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2 days 20 hours ago #42606 by Neil Robertson
Replied by Neil Robertson on topic RTL Not Working
Thanks so much and keep up the good work!

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