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file Event Times Not Correct

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3 years 7 months ago #15521 by Dan
Event Times Not Correct was created by Dan
Hi.
In the administrator back end we are unable to get the event start times to be what we need. We try to set start time at 6:00 PM but when we select save the time will change to something else such as 4:15 PM.

Please help. Thank you

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3 years 7 months ago #15525 by Huyen Tran
Replied by Huyen Tran on topic Event Times Not Correct
Hi Dan.
Thank you for using our product.
I'm sorry, I access your site but I don't find the where you are using product and displays your issue.
Please give me the link.where displays your issue.
I will check it again.

Best Regards,
Huyen Tran

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3 years 7 months ago #15528 by Dan
Replied by Dan on topic Event Times Not Correct
Hi.
I am sorry. We currently have the event in a hidden menu item. You can access the event front page here: dressupwinedown.org/2017gala-tickets

You will see the incorrect event time > Saturday, 04-29-2017 10:00 PM - Sunday, 04-30-2017 3:30 AM

However in the component we have it set correctly to start Saturday, 04-29-2017 06:00 PM and end Saturday, 04-29-2017 11:30 PM

Please check again with the preview link provided.
Thank you

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3 years 7 months ago #15536 by Huyen Tran
Replied by Huyen Tran on topic Event Times Not Correct
HI Dan.
I fixed it for you. Please check and feedback to me again.

Best Regards,
Huyen Tran

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3 years 7 months ago - 3 years 7 months ago #15545 by Dan
Replied by Dan on topic Event Times Not Correct
The date issue is fixed. But now there are other problems.

The Ticket quantity buttons do not function ( + or - ) and there is also errors displaying the event page. Possible php errors.

var base_url = ' dressupwinedown.org/ '; var currency = '$'; var url_register = '/2017gala-tickets/booking/register/30'; jQuery(document).ready(function(){ var ticket = 0; jQuery('.jux-billing').click(function(){ jQuery('.jux_price_quantity').each(function(){ if(jQuery(this).val() != 0){ ticket = 1; } }); if(!ticket){ alert('Please choose a ticket'); return false; } jQuery('#item-form').submit(); }); });

This is the page link : dressupwinedown.org/2017gala-tickets
Last edit: 3 years 7 months ago by Dan. Reason: Additional errors

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3 years 7 months ago #15557 by Huyen Tran
Replied by Huyen Tran on topic Event Times Not Correct
Hi Dan.
Thank your feedback to me again.
I'm sorry for reply late because of we just a holiday for a new year.
Now, I will check it for you again.

Best Regards,
Huyen Tran

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2 years 2 months ago #20839 by Heather
Replied by Heather on topic Event Times Not Correct
What was the source code fix for this? I need to adjust my time for Eastern Time/ New York
Thanks!

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2 years 2 months ago #20840 by HaiND
Replied by HaiND on topic Event Times Not Correct
Hi Heather
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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2 years 1 month ago #20948 by Heather
Replied by Heather on topic Event Times Not Correct
hi, I can't give the admin login... but i wondered if there was a source code fix to adjust to eastern time? I couldn't figure out the right source code adjust, or where it's located

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2 years 1 month ago #20954 by HaiND
Replied by HaiND on topic Event Times Not Correct
Hi
Thank you for feedback
I do not know is the time is not exactly where, I do not visit your site so I can not see the problem and can not check for you
I just want to visit and test it for you as many other customers, if unable to send back-end login information via email
You can describe the problem in more detail or send me one image of the problem
I will check it for you soon
Thanks

Best Regards
--HaiND--

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