Thank you for feedback us
I apologize for not being able to come up with a solution for you
But our product only when you turn off SEO (Search Engine Friendly URLs) this new function can work well
You can try turning off SEO and check the problem, hope it will help you
First of all, after you "fixing it" i start having an sql error in payed events (as i said multiple times in this thread). So are you going to fix that? Because before that, at least in the pay events the component worked with Search Engine Friendly URLs, with some errors but it worked.
Second, everyone that has a website open to the public has the Search Engine Friendly URLs. In all the extension, modules, plugins and components available for Joomla there is not a single one that says "It dosent work if you want to have Search Engine Friendly URLs". If you have a look on your component description there's nothing there saying that (maybe because nobody would buy it...).
On your component description you explain all the features this component has, and that component was one of the main reasons that made us invest in a lifetime subscription with you guys. At the moment we are only using that component and other two extensions from JUX.
So now you guys need to decide if you fix your errors of this component or if we figure out some kind of reimbursement. We prefer to pay only for the two extensions we use instead of having a lifetime subscription for components that don't work and a support that can't fixed them.
I hope you guys can understand our point of view here, we are all working here this is your job and our job too. We cannot develop websites that doesn't work properly to our clients, and it's not fair you selling a component that doesn't work.
You guys don't update this component for 17 months now. Are you planing to fix it and update it?
If not, why do you keep it available for sale? In the end is gonna be worst for you, for your clients and for your reputation as
"With the passion on Joomla, our creative designers and experienced developers are crafting premium Joomla Templates and extensions."
I mean, how can you describe yourselves as "experienced developers" if you cannot fix a component you developed and you are asking money for?!
Thank you for feedback us
I had to fix it as it was and the problem of non-free paid events worked well with friendly URLs. please check again
With the remaining issue, would you like to pay only for the 2 Component JUX packages you are using instead of paying for a lifetime renewal package?
I would like to tell you that our product works fine, just with the free function has some conflicts so it has made you disappointed, we also apologize for this,