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file JInstaller: :Install: Can't find XML setup file // Unable to find install package

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7 years 4 months ago - 7 years 4 months ago #17564 by Brad Simon
I just purchased Joomla Mega Menu and when I tried to install it (version 3. 2. 8) Extensions > Manage > Install > Upload Package File, I get the following error message.

Warning
JInstaller: :Install: Can't find XML setup file.

Error
Unable to find install package

I have seen others on the forum from a few months back with the same problem, but no one answered their request for help, so that is a concern.

Here is my Joomla info:
PHP Built On Linux ecbiz226.
Database Version 5.6.34-log
PHP Version 5.4.45
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Teaching to Transform Not Inform
Last edit: 7 years 4 months ago by Brad Simon.

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7 years 4 months ago - 7 years 4 months ago #17565 by Brad Simon
OK, so after some research and trying different things, I figured out how to install the Mega Menu into Joomla 3.

You have to first unzip the downloaded zipped file.

Then, inside of that folder, you will have a documentation folder, a Licensing folder, and a Package Install folder. Inside the Package Install folder you will find the zip file that you use to install the menu into Joomla using: Extensions > Manage > Install > Upload Package File > then navigate to this zip file and install.

Teaching to Transform Not Inform
Last edit: 7 years 4 months ago by Brad Simon.
The following user(s) said Thank You: Roberto Danilo de Sousa Amoras

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5 years 9 months ago #24432 by Roberto Danilo de Sousa Amoras

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5 years 9 months ago #24437 by HaiND
Hi Roberto Danilo de Sousa Amoras
Thank you for feedback us
You simply need to compress the purchase package and inside the installation package in the "package" folder
if still have problem, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

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