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file JUX Mega Menu is not operational

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6 years 11 months ago #18839 by Noyant
Once you buy the JUX mega menu you get an installation kit. The issue is that xml file is missing and the installation procedure stops.

Please do not buy this extension. the supplier is not reliable. The issue is existing for several months already and nothing is solved.

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6 years 11 months ago #18844 by HaiND
Hi Noyant
Thank you for contacting and choosing our product
About your problem, Please unzip the file and you bought it, inside you will see the folder named "Package install"
Inside this folder is a file with the extension ".zip" and you will install it
I see you are a bit confused or hurried because the installation folder we packed inside with the document, so you have to unpack the folder you bought and will find the package installed inside,
Hope you understand
If still having problems, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--
The following user(s) said Thank You: Noyant

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6 years 11 months ago #18874 by Noyant
Good morning,

I bought the professional version, and under Joomla administration interface they ask me for my software key to use the functionality.
of course I do jot have it ! What should I do ? Is that possible to finish your job prior selling product ?

I would like a quick answer

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6 years 11 months ago #18891 by HaiND
Hi Noyant
Thank you for feedback us
I'm sorry but I don't understand,
You can describe the problem in more detail or send me one image of the problem
I will check it for you soon
Thanks

Best Regards
--HaiND--

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