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file i dont see the chat button

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4 years 11 months ago #37623 by luis
Hey guys,

I installed this module and follow the instructions in docs.joomlaux.com/extensions/jux_facebook_chat/

About the position, what should we put there?

I try without any position and several others, but i never get the chat bubble in frontend.

I add the admin access so you can give it a look.

Best regards,

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4 years 11 months ago #37624 by luis
Replied by luis on topic i dont see the chat button
i see it in other pages now, but not in frontpage.

Thanks

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4 years 11 months ago #37627 by HaiND
Replied by HaiND on topic i dont see the chat button
Hi
Thank you for feedback us
I check and see it still work fine
You can describe the problem in more detail or send me one image of the problem via: prnt.sc/
I will check it for you soon
Thanks

Best Regards
--HaiND--
The following user(s) said Thank You: luis

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4 years 11 months ago #37633 by luis
Replied by luis on topic i dont see the chat button
Thank you for your answer HaiND.
When opening the website in frontpage i dont see it.
Then i navigate to some page i see it, i get back to frontpage and i see it too.
It's just when landing the first-load in frontpage.
Maybe it's supposed to be that way...?

Have a merry Christmas!! :)

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4 years 11 months ago #37636 by HaiND
Replied by HaiND on topic i dont see the chat button
HI
You have to wait a few seconds for the short code to show up in the back-end config, and then save it and see it in the front-end, now I see it displays well, I'll try to check this problem 1 again for you
Thanks

Best Regards
--HaiND--

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4 years 10 months ago #37916 by Centre médical Nutriesthétic
Hello,
I don't see the chat button too.

Can you see my back end website?

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4 years 10 months ago #37921 by HienHC
Replied by HienHC on topic i dont see the chat button
Hi
Sorry, I think it still works. prnt.sc/r0h6i3
Can you please help me review?
Thanks

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4 years 10 months ago #37928 by Centre médical Nutriesthétic
Excuse me. i have download the module since 2 days. It doesn't work on my website.

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4 years 10 months ago #37930 by HienHC
Replied by HienHC on topic i dont see the chat button
Hello
Sorry, I found normal activity on your site providing information above. prnt.sc/r0h6i3
I want to ask if you have an error on another site or this site.
Thanks

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4 years 10 months ago #37932 by Centre médical Nutriesthétic
My website: nutriesthetic.be

The print images front et back end:
ibb.co/WKXJyf5
ibb.co/7gD3st0

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