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file plug in don’t display

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3 days 7 hours ago #42635 by bruno dorn
Dear colleagues,

I have purchased and installed your plug-in "JUX FullPage Background Slider" but I can not get it to display in the background.
I gave you backend access. If you need FTP login tell me.

If you need any further information please let me know.

The backend login will only be active for one week. afterwards i will deactivate the super admin.

Best regards
Bruno Dorn

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2 days 4 hours ago #42637 by Jackie
Replied by Jackie on topic plug in don’t display
Hi.
Thank you for contacting us.
Please check it again. I can't access your site with that account.
prnt.sc/_Ju6LdKJ-p-4
Regards.

Best regards.
Jackie Nguyen.

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2 days 3 hours ago #42639 by bruno dorn
Replied by bruno dorn on topic plug in don’t display
sorry, please try again

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1 day 15 hours ago #42643 by Jackie
Replied by Jackie on topic plug in don’t display
Hi.
We have checked and fixed that issue on your site.
We also and the custom CSS on the module/ advanced tab to remove your background color.
prnt.sc/g2lEaUeyXQPB
Please recheck it.
Regards.

Best regards.
Jackie Nguyen.

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21 hours 37 minutes ago #42645 by bruno dorn
Replied by bruno dorn on topic plug in don’t display
Thanks a lot.
Best regards
Bruno

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16 hours 36 minutes ago #42646 by Jackie
Replied by Jackie on topic plug in don’t display
Yes, if you need help, please let us know again.
Regards.

Best regards.
Jackie Nguyen.

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