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2 months 1 week ago #34581 by Olivier Frascone
Hi,
we bought this module previously and it worked very well on dev version.
We switched to the dev version to the new url for live version and since thaht it shows the error message No posts found by your specified sources.
But the source didn't changed :

I put the @vooliegebasket without cache media, what could be wrong ?
Regards,
Olivier

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2 months 1 week ago #34593 by HaiND
Replied by HaiND on topic Social Instagram Feed
Hi Olivier Frascone
Thank you for contacting and choosing our product
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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2 months 5 days ago #34702 by Olivier Frascone
Hi,
i was able to solve the problem, it was due to AdminTools
Thanks,
Olivier

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2 months 4 days ago #34719 by HaiND
Replied by HaiND on topic Social Instagram Feed
Hi again
What is the AdminTools ?
You can tell more about the problem and how to solve it so that if one day, other customers encounter similar problems, they will be able to look here and fix themselves.
Thanks

Best Regards
--HaiND--

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2 months 4 days ago #34732 by Olivier Frascone
Hi,
Admin Tools is the security tool from Akeeba : www.akeebabackup.com/products/admin-tools.html
The system blocked the feed url : modules/mod_jux_social_instagram_feed/juxinstagram/api/index.php
I added it to exception in htaccess maker.

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2 months 3 days ago #34775 by HaiND
Replied by HaiND on topic Social Instagram Feed
Hi Olivier Frascone
Did you add any code in the htaccess file?
You can say more clearly how you fix, so customers can look here and fix themselves
Thanks

Best Regards
--HaiND--

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2 months 1 day ago #34861 by Claude Berry
Replied by Claude Berry on topic Social Instagram Feed
You can use Zen's feed as a temporal solution, it also got a good analytic tool which can be quite useful: zen-promo.com/view_likes_on_instagram

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2 months 1 day ago #34882 by Sitt Sen Chok
Replied by Sitt Sen Chok on topic Social Instagram Feed
Hi Olivier. Do you mind providing sample of how the .htaccess changes look like?

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2 months 20 hours ago #34885 by HaiND
Replied by HaiND on topic Social Instagram Feed
Hi Olivier
The problem is that because of hosting and they have instructed to write something into the htaccc file, Olivier can tell our customers more clearly so they can fix the problem ?
Thanks

Best Regards
--HaiND--

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2 months 16 hours ago #34891 by Olivier Frascone
Hi,
you need to read my previous message.
Like i said it's Akeeba Admin Tools the problem, if you don't use such extention you won't have the problem.
If you use it, you need to add an exception directly through the Admin Tools firewall application who will write into htaccess.
Thanks

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