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file Problems on iPhones

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4 years 6 months ago - 4 years 6 months ago #36009 by ADWESO.com Andy Steinhauf
Hello,

since last friday we have problems displaying the feed on iPhone 6S and X in portrait orientation. The feed loads but after touching somewhere in the feed area the content disappears and only a white box is left. But it opens the new tab with instagram before. After a click on an navigation arrow the content also disappears.

There is also a second type of this error: sometimes the content of the feed will only shown shortly, than it disappears without a click.


In landscape mode, all works correctly.

We have also an facebook box on the page. When's activated, the instagram feed shows only 4 posts, if it's not active, instagram
feed shows 6 posts (like configured). This happens also only on an apple device, an iPad Air 2.

Dou you have a clue, how to fix this ?


Best regards


Andy
Last edit: 4 years 6 months ago by ADWESO.com Andy Steinhauf.

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4 years 6 months ago #36029 by HaiND
Replied by HaiND on topic Problems on iPhones
Hi ADWESO.com Andy Steinhauf
Thank you for feedback us
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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