Support Online: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

file Images not updating

More
4 years 5 months ago #39182 by Jacob Stansky
Hello,

The Instagram Feed stopped working on June 9 / June 10. I saw from another IG Feed plugin for another CMS that Instagram was ending an API method and that their plugin would stop working. Has this also affected your plugin?

Our plugin is located in the footer area of the page url provided. It still shows images but no new ones since April 9th. We post everyday to our IG acount.

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39183 by Jacob Stansky
Replied by Jacob Stansky on topic Images not updating
Per Instagram "We no longer support making requests using just the client_id"

Not sure if affects your plugin - update notice from IG Developer site:

UPDATE
March 30, 2020 Update: We understand these are challenging times for our developer community, so we are postponing disabling the Instagram Legacy API Platform by 90 days to June 29, 2020. Remaining endpoints on the Legacy API will no longer be available after this date and your app's users may lose functionality.

We urge you to migrate to the Instagram Graph API and the Instagram Basic Display API without delay so that users of your app have time to transition as well. Both APIs rely on permissions that require App Review , which can take a week or longer to complete, so you should begin the process as soon as you can to avoid any interruption in service. Please see this blog post for tips on getting through our App Review process.

If you're only using the Legacy API to generate tokens in order to display your Instagram Feed on a personal website, you can use the Instagram Basic Display API's User Token Generator to continue generating tokens. The User Token Generator does not require App Review, but it will only work for your owned Instagram accounts (i.e. accounts for which you know the login credentials). Refer to the developer documentation to learn more.

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39188 by HaiND
Replied by HaiND on topic Images not updating
Hi
Thank you for feedback us
This is because the Instagram API is getting a few updates
We totally realize the urgency of the situation for our customers, and our developers are now working on a fix for the issue. We will to our best to provide everyone with a solution in the shortest possible time.
Thank you for your patience and understanding!

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39276 by HaiND
Replied by HaiND on topic Images not updating
Hi again
I try send package fix problem
drive.google.com/file/d/1VgmBrZy7TEb3n_G...4EV/view?usp=sharing
You can download and install it
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39284 by John Eastment
Replied by John Eastment on topic Images not updating
Cannot download the "package fix".

Getting "Sorry, the file you have requested does not exist."

I have a number of clients who rely on Instagram feeds.

Will you have a solution soon. ???

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago - 4 years 5 months ago #39285 by HaiND
Replied by HaiND on topic Images not updating
Hi again
I'm sorry, it is:
drive.google.com/file/d/1VgmBrZy7TEb3n_GEPtHn2OxAVrtAA4EV/view
You can install it
Thanks

Best Regards
--HaiND--
Last edit: 4 years 5 months ago by HaiND.

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39286 by John Eastment
Replied by John Eastment on topic Images not updating
Installed the 'fix'. It worked up until I refreshed the page and then it stopped working.?? Any reason for this. ??

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39287 by HaiND
Replied by HaiND on topic Images not updating
Hi
You can send information login back-end
I will check it for you
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39288 by John Eastment
Replied by John Eastment on topic Images not updating
Can I email you the login details ?

Please Log in or Create an account to join the conversation.

More
4 years 5 months ago #39289 by HaiND
Replied by HaiND on topic Images not updating
Hi
Yes, You can send it via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.084 seconds
Powered by Kunena Forum