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3 years 8 months ago - 3 years 8 months ago #39214 by Riska Veldhoven
I got this message since +/- 10 days: 'no posts found by your specified sources.'
I didn't change anything on our website and it was working well before.
I saw some identical support issues, but it isn't solved yet. Could you please solve it quickly?
Last edit: 3 years 8 months ago by Riska Veldhoven .

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3 years 8 months ago #39222 by HaiND
Hi
Thank you for feedback us
This is because the Instagram API is getting a few updates
We totally realize the urgency of the situation for our customers, and our developers are now working on a fix for the issue. We will to our best to provide everyone with a solution in the shortest possible time.
Thank you for your patience and understanding!
Thanks

Best Regards
--HaiND--

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3 years 8 months ago #39225 by Riska Veldhoven
Dear HaiND,
Thanks for your reply.
We use it on a corporate website and it is offline for more than 10 days now. Could you maybe turn on the old API as long as your issues are not fixed?
Best regards,
Riska.

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3 years 8 months ago #39233 by Max
Hello
I purchased the license for myself and also for some of my customers. I work with photos and Instagram and on my company website it has not been working for more than 10 days.
This is unprofessional for me (and for you)

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3 years 8 months ago #39242 by HaiND
Hi
Because the API has changed quite a bit for every developer trying to come up with the best solution, we will finalize the update and send it to you soon in the next few days. Sorry for the inconvenience
Thanks

Best Regards
--HaiND--

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3 years 8 months ago #39249 by Riska Veldhoven
I think this is really unprofessional too.

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3 years 8 months ago #39251 by Franz Mediaprint
is there a Modul from JoomlaUx which works fine?

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3 years 8 months ago #39266 by Felipe Fontana
Has this been resolved? Mine doesn't work too

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3 years 8 months ago #39267 by Riska Veldhoven

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3 years 8 months ago #39269 by Max
Hello guys from JUX... news?!?!?!

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