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5 years 5 months ago #33545 by Ian
Can't load images was created by Ian
Hi - I've just installed JUX Ken Burns slideshow but I can't add any images.
I've selected a folder, but the progress wheel goes round, but no images appear.
If I drag and drop, the green progress bar goes across the page, but again, no images.
I'm running Joomla 3.9.10.
Am I getting something wrong, or is there a problem?
Thanks
Ian

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5 years 5 months ago #33557 by HaiND
Replied by HaiND on topic Can't load images
Hi lan
Thank you for feedback us
Maybe your website cannot read the file "juximagefolder.php" in our product by the following link:

../modules/mod_jux_ken_burns_slideshow/elements/juximagefolder.php

Some customers also have this problem, you can contact the hosting and they will help you fix the problem of not reading the file "juximagefolder.php"
Hope it will help you
Thanks

Best Regards
--HaiND--

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5 years 5 months ago #33572 by Ian
Replied by Ian on topic Can't load images
Thanks HaiND - Admintools was stopping access to the file. I added it to the list of exceptions, and now it's working fine :-)

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5 years 5 months ago #33594 by HaiND
Replied by HaiND on topic Can't load images
Hi lan
If still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

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5 years 3 months ago #35113 by Tony Scott
Replied by Tony Scott on topic Can't load images
Please can you tell be how you added the exception as i have the same issue and cant get this to work?

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5 years 3 months ago #35119 by HaiND
Replied by HaiND on topic Can't load images
Hi Ian
You can share the code you have added to the htaccess file or how to fix the problem with the admin tool, so my customers can look into it and fix the problem themselves.
Thank

Best Regards
--HaiND--

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5 years 3 months ago #35144 by Ian
Replied by Ian on topic Can't load images
Hi HaiND
Admin tools automatically blocks access to vulnerable directories.
To overcome this your clients should god into admin tools > htaccessmaker > Exceptions > allow direct access to these files and then add modules/mod_jux_ken_burns_slideshow/elements/juximagefolder.php to the list of exceptions.
This should fix the problem.
Hope this helps :-)
Ian

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5 years 3 months ago #35181 by HaiND
Replied by HaiND on topic Can't load images
Hi Ian
Thank you very much

Best Regards
--HaiND--

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1 year 1 month ago #41832 by E-NOVEA
Replied by E-NOVEA on topic Can't load images
Hi guys,
I do encounter the same problem... FYI, I don't use Akeeba Admin Tools but can't load images thus.
The progress wheel also goes round with no effect...
Can you help me please! Thanks in advance for your reply.

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1 year 1 month ago #41836 by Jackie
Replied by Jackie on topic Can't load images
Hi E-NOVEA.
I have checked our extension with Joomla 5 and Joomla 4, it still works fine. prnt.sc/XoRMhzb7jXtf
Please submit another topic and give us your site info. We will access your site to help you check that issue.
Regards.

Best regards.
Jackie Nguyen.

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