• 0
  • Shopping Cart
    0
Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

map-pin Can't load images

More
6 months 3 days ago #33545 by Ian
Can't load images was created by Ian
Hi - I've just installed JUX Ken Burns slideshow but I can't add any images.
I've selected a folder, but the progress wheel goes round, but no images appear.
If I drag and drop, the green progress bar goes across the page, but again, no images.
I'm running Joomla 3.9.10.
Am I getting something wrong, or is there a problem?
Thanks
Ian

Please Log in or Create an account to join the conversation.

More
6 months 2 days ago #33557 by HaiND
Replied by HaiND on topic Can't load images
Hi lan
Thank you for feedback us
Maybe your website cannot read the file "juximagefolder.php" in our product by the following link:

../modules/mod_jux_ken_burns_slideshow/elements/juximagefolder.php

Some customers also have this problem, you can contact the hosting and they will help you fix the problem of not reading the file "juximagefolder.php"
Hope it will help you
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
6 months 2 days ago #33572 by Ian
Replied by Ian on topic Can't load images
Thanks HaiND - Admintools was stopping access to the file. I added it to the list of exceptions, and now it's working fine :-)

Please Log in or Create an account to join the conversation.

More
6 months 1 day ago #33594 by HaiND
Replied by HaiND on topic Can't load images
Hi lan
If still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 months 3 weeks ago #35113 by Tony Scott
Replied by Tony Scott on topic Can't load images
Please can you tell be how you added the exception as i have the same issue and cant get this to work?

Please Log in or Create an account to join the conversation.

More
4 months 3 weeks ago #35119 by HaiND
Replied by HaiND on topic Can't load images
Hi Ian
You can share the code you have added to the htaccess file or how to fix the problem with the admin tool, so my customers can look into it and fix the problem themselves.
Thank

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
4 months 3 weeks ago #35144 by Ian
Replied by Ian on topic Can't load images
Hi HaiND
Admin tools automatically blocks access to vulnerable directories.
To overcome this your clients should god into admin tools > htaccessmaker > Exceptions > allow direct access to these files and then add modules/mod_jux_ken_burns_slideshow/elements/juximagefolder.php to the list of exceptions.
This should fix the problem.
Hope this helps :-)
Ian

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #35181 by HaiND
Replied by HaiND on topic Can't load images
Hi Ian
Thank you very much

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum