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file Cannot save changes using Hikashop megamenu?

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9 years 2 months ago #8763 by Christopher
Hi, The Hikashop mega menu is working ok and has been for some time, however I now need to make a few changes and the changes will not save causing a time out. Even closing the module without making any changes causes a time out? I have quite a large time allowance (5 mins) on the system so that is not the cause it has got to be something with the module?

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9 years 2 months ago #8783 by Huyen Tran
Dear mohairbears.
Thank you for using product our.
Can you have many categories and products. Please unpublish some category and product.
If you still can not save module. Please give me link your site and your account of administrator via private. I will check it for you.

Best Regards,
Huyen Tran

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9 years 2 months ago #8790 by Christopher
Hi, I have sent you a message.

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9 years 2 months ago #8792 by Huyen Tran
Hi Mohairbears,
I checked mega menu for hikashop module on your site. I saw, It still change and save fine.
Please view this video:

Best Regards,
Huyen Tran
The following user(s) said Thank You: Christopher

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9 years 2 months ago #8793 by Christopher
Gremlins?? tried on numerous occasions yesterday without success and today it works?

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9 years 2 months ago #8794 by Huyen Tran
Hi mohairbears.
Thank your feedback again.
Now, Module works fine. You can come back when have other question.
I ready support for you

Best Regards,
Huyen Tran

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