I need a refund please...

Installed the new version I purchased last night, and it didn't work at all, tried for hours every configuration , checked all other plugins and couldn't find a conflict... any suggestions? Thanks

Hi Mel.
Thanks you for using our product,
Please give me link your site and your account of administrator via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon.