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file Issues with filtering

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3 weeks 22 hours ago #43062 by Tim Ryan
When testing the JUX News wall, I was trying out different options for the filtering, but I've run into several problems.

The main issue - when creating a JUX News Wall Pro module, I set up the module to display filters for the user, allowing them to select multiple categories and tags using the Checkbox option. Whilst selecting one category and one tag works (showing only articles from that category that include that tag). If you were to select a second tag, it would show also show articles with that tag, regardless of the category you selected (in addition to correctly showing the articles from the selected category and first tag).

I also have an issue with the Category and Category Depth options in the admin area - Category Depth does not seem to show any of the subcategories even with the limit raised.

Finally, the tag options shown to the user is displaying and option labeled ROOT, which is not an tag in the Joomla install.

The second and third issues can be worked around by selecting each individual tag and category manually, but this seems a rather rough solution.

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2 weeks 6 days ago #43066 by Jackie
Replied by Jackie on topic Issues with filtering
Hello.
Thank you for contacting us.
As I see, you have changed the filter logic.
Please check the FTP account again. It doesn't correct. I need to access your source code to help you check that issue.
Regards.

Best regards.
Jackie Nguyen.

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2 weeks 4 days ago - 2 weeks 3 days ago #43072 by Tim Ryan
Replied by Tim Ryan on topic Issues with filtering
I think FTP had re-locked since posting, I've unlocked it for longer now so you should be able to log into FTP with the same details now.

The filter logic you saw before has been disabled so you can see the issue isn't caused by any overrides.
Last edit: 2 weeks 3 days ago by Tim Ryan. Reason: Updated response to developer

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2 weeks 1 day ago #43074 by Jackie
Replied by Jackie on topic Issues with filtering
Hello.
We have checked and fixed the checkbox filter issue on your site.
Please recheck it. Can you share the custom for the dropdown select layout? I like your style for the filter and want to implement that style in our extension.
Regards.

Best regards.
Jackie Nguyen.

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