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file cant update / error when update at backend

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3 weeks 9 hours ago - 3 weeks 9 hours ago #42962 by Marco Scheider
I try to update my joomla 5 with Jux portfolio 2.4.3. I get the message:

Warnung
JInstaller: :Install: Die XML-Installationsdatei konnte nicht gefunden werden.
×
danger
Die Manifest-Datei konnte nicht gefunden werden.

It means:
Warning
JInstaller: :Install: The XML installation file could not be found.

×
Danger
The manifest file could not be found.

I cant find any information or special rules to update it at the documentary. It means update by upload extention regular at the backend.

Did you know what was the problem here?
Last edit: 3 weeks 9 hours ago by Marco Scheider.

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2 weeks 4 days ago #42963 by Jackie
Hi.
Thank you for contacting us.
I have checked and helped you install the extension, you forgot to extract the file download from our site and install the file in the folder "package install".
Now you can config and add the data for the JUX Portfolio Pro.
Regards.

Best regards.
Jackie Nguyen.

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2 weeks 4 days ago #42964 by Marco Scheider
Hi Jackie,

thanks a lot! Some times i think i was blind. I unzipet it and installed over the joomla 5 version - works well!

Have a nice Day!

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2 weeks 3 days ago #42965 by Jackie
Yes, If you need help, please let us know again.
Regards.

Best regards.
Jackie Nguyen.

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