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file Custom Layout > Video Pop up

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1 week 4 days ago #42428 by Patricia Lee
Hi there

I bought the Portfolio (not Pro) module specifically to use the Custom Layout > Video popup

I would include the link on your site but that doesn't paste in accurately.

It's shown on your Portfolio page, Click any item under Custom Layout > Video popup - and a large pop up appears with the Video on one side and html info on the right.

Can you tell me where the instructions are for this - it's not mentioned in the documentation and nothing alludes to it in the module.

This is my staging site.. it will be at the root url when done.

Thank you for your help.

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1 week 4 days ago #42432 by Jackie
Replied by Jackie on topic Custom Layout > Video Pop up
Hi.

Thank you for contacting us.

Please follow this image to add the video type: prnt.sc/MuBEInuB54dn

And to display the video left and html text on right, please select 2 columns at the popup option: prnt.sc/4I0-G4mVVgcw

Please recheck it.

Regards.

Best regards.
Jackie Nguyen.

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1 week 3 days ago #42441 by Patricia Lee
Thank you for your help Jackie.

One thing still vague. Where do I enter the text to appear on the right.

I do have some entered in the Description.. but its not appearing. Is there a setting to ensure it does (I did check around but see nothing obvious).

Thank you again for your help. I really appreciate it.

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1 week 3 days ago #42443 by Jackie
Replied by Jackie on topic Custom Layout > Video Pop up
Hi.
Please provide us with your site admin account. We need access your site to help you check that issue.
I have added the description to the portfolio image item, it still display at the front-end. prnt.sc/n2mHgp2-qeya
Regards.

Best regards.
Jackie Nguyen.

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1 week 1 day ago - 1 week 1 day ago #42445 by Patricia Lee
Hi there

Thank you for your help

I need to correct myself on the URL. It's actually les.patriciaclee.ca as noted in the access info supplied.

Thank you for your help.
Last edit: 1 week 1 day ago by Patricia Lee. Reason: to add secure access info

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1 week 1 day ago #42446 by Jackie
Replied by Jackie on topic Custom Layout > Video Pop up
Hi.
I have checked your module config and portfolio image content. You forgot to check to "hover icon" option. That will show the icon when hovering to image.
Now you can see the modal popup with two columns. Please click on the video icon when hovering to pop up the item content.
prnt.sc/LZMIQHvkPyUQ
Regards.

Best regards.
Jackie Nguyen.

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