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file Can't get it to work - I want my money back

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4 years 7 months ago #9725 by daan
Installed the module but I am unable to get it to work correctly. I tried to turn jquery on and off, but that didn't work either,
I'm having a lot of trouble with:

- Image folder: when I select a custom folder it can't see anything and I am unable to upload pictures
- When the portfolio seems to be working, it does not show the image. It's broken.

I want a correct working module. Please check businessby.ridali.nl and click portfolio in the menu.







See the attached files.
Attachments:

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4 years 7 months ago #9729 by GDragon
Hi Daan,
Thanks for contacting us and choosing our product!
That's seem have problem with xml file with your site. So please pm me admin account. I'll check and fix it for you asap!

Best regards,
--GD--

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4 years 7 months ago #9744 by daan
I PM'ed you ... :)

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4 years 7 months ago #9750 by GDragon
Hi Daan,
Thanks for your pm. I checked your site and see problem is your site config cause function resize image can't save new image.
So I turn of option resize crop image at back-end option and now jux portfolio working fine.
About configure portfolio video I think you don't read the document and don't know how it work. You can read it here:
docs.joomlaux.com/extensions/jux_portfolio/
Hope this help!

Best regards,
--GD--

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4 years 7 months ago #9755 by daan
Hi Longdt,

Thanx for the update. I did read the documentation about video and this module is exactly what i'm looking for. I want the images to be displayed and when you click it a new window opens where you can watch the video. That's how I understand how the module works.

There's is now one new problem. The video doesn't work. See the attached file. Could you take another look?
Attachments:

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4 years 7 months ago #9760 by GDragon
Hi,
Sorry for late response because now is weekend!
That's seem you entered wrong video ID. It's string like this: 147504650
I changed it for you and all working fine now. Please check again.
If you like our product please write a review and vote all 100 points for us at:
extensions.joomla.org/extension/jux-portfolio
It will help us very much to develop our product. Many thanks!

Best regards,
--GD--

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4 years 6 months ago #10166 by Abraham Asiedu
Hi. I just bought the module yesterday.

I'm working on this page pneumatechgh.com/pl/ugccu/about-us/our-board#

I want the module to display and function like this page in your demo demo.joomlaux.com/#jux-portfolio

However, when i click on an image link, it doesn't popup details like it does on your demo.

I know i'm not doing somethings right, but i don't know what exactly I am not doing right.

Please advise it's urgent.

Thank you.

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4 years 6 months ago #10171 by NT
Hi Abraham Asiedu,
Thanks for contacting us and choosing our product!
I saw on your site are Jquery error (I think that's because your site lacks jquery.js library). Please enter module-> Advanced tab -> Enable config jQuery: yes.
If that does not resolve. please send me an account site via message private. I will check it. Thanks

****************
Best Regards
__DiepNT__

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4 years 6 months ago #10177 by Abraham Asiedu
I have sent you details in a private message.

Standing by for your support and direction.

Thank you.


Ab

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4 years 6 months ago #10184 by NT
OK. Thank you very much. :)

****************
Best Regards
__DiepNT__

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