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[SOLVED] Tags creation failed

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QUESNE
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7 years 2 months ago - 7 years 2 months ago #17953 by QUESNE

[SOLVED] Tags creation failed was created by QUESNE

Hi,

i've just bought Portfolio Pro and i have a problem while trying to add a tags in the Tags Manager.

When i choose "New", the Tags Manager : Add a news tag appears but nothing works on this page even if i enter a word in Name field.

Any idea ?

(I use Joomla 3.7.5 on PHP 5.6.8 and Template Joomspirit_123, French language).

Thanks in advance.

Last edit: 7 years 2 months ago by QUESNE.

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HaiND
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7 years 2 months ago #17956 by HaiND

Replied by HaiND on topic [SOLVED] Tags creation failed

Hi QUESNE
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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QUESNE
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7 years 2 months ago #17961 by QUESNE

Replied by QUESNE on topic [SOLVED] Tags creation failed

Hi

thks, i've "PMed" you

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HaiND
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7 years 2 months ago #17963 by HaiND

Replied by HaiND on topic [SOLVED] Tags creation failed

Hi
Thank you for feedback us
I checked and still see the tag can be created normally, no problem
prnt.sc/gkwag7
The tag only functions when creating an item, adding a tag like the one in the joomla article
prnt.sc/gkwb17
or if I do not understand your problem, You can describe the problem in more detail or send me one image of the problem
Thanks

Best Regards
--HaiND--

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QUESNE
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7 years 2 months ago #17968 by QUESNE

Replied by QUESNE on topic [SOLVED] Tags creation failed

Thank you very much

My problem is solved.

It was my web browser

With Edge, the tags manager didn't work. It's ok with Chrome.

Thks for your time

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HaiND
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7 years 2 months ago #17969 by HaiND

Replied by HaiND on topic [SOLVED] Tags creation failed

Hi QUESNE
Thank you for feedback us
If still having problems, please contact us, pleased to assist you
Thanks

Best Regards
--HaiND--

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