It says I'm supposed to submit a ticket for refunds but there are only pre-sale tickets available, so I'm doing it here.
I would like to request a refund. I'm just not happy with the extension, there's tons of problems, it's just not working properly. The filter is not working for me, I don't want some of the functions but can't disable them, the lightbox is not working, I have to translate the whole thing because I have a multilingual site. I don't really have the time to deal with it over the forums.
I'm sorry for the inconvenience but I gave it a try, spent about 5 hours yesterday and today trying to make it work the way I want it and it's just not happening.
Hi Kristjan Cubranic
Thank you for feedback us
I am sure all the problems you are experiencing are not hard to solve, I can fix all the problems for you quickly.
I'm sorry but the problems you encountered I think are just a small jquery conflict, maybe you are calling the jquery library in our product.
with component, go to menu system -> global configuration -> jux portfolio pro ->tab advanced -> Select " no "
prnt.sc/i1yvr3
with modules -> go to back-end modules ->tab advanced -> Select " no "
prnt.sc/i1yvff
Hope you understand and look forward to receiving sympathy
If still having problems. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks
I tried all that.. I tried jquery on, I tried jquery off. Besides, it's not just that, Portfolio Pro just isn't what I was looking for but obviously there was no way of knowing that without testing it first. And in order to test it I had to buy it.
I already found a solution that works for me and I've deleted the Portfolio Pro extension, so I have no intention of using it anymore, I'm only interested in a refund.
Hi Kristjan Cubranic
Thank you for feedback us
You don't give us the chance to fix the problem whether it is uncertain due to our product
You can send me order information, I will check and refund for you
Thanks
Refund - Portfolio Pro
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