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question-circle JUX Social Counter Twitter Count Issue

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7 years 3 weeks ago #15782 by Jack Street
I am trying to get support for the JUX Social Counter module but there is no category for that extension.

I have set it up and configured it. See the linked screenshots.

However, the # of Twitter followers is not showing.

Any ideas why?

Thanks.

SCREENSHOTS
www.dropbox.com/s/k567b914bk6o5mq/2017-01-31.png?dl=0
www.dropbox.com/s/5xyf5t5d5hr4fpr/2017-01-31%20%281%29.png?dl=0

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7 years 3 weeks ago #15790 by NT
Hello,
Thanks for contacting us and choosing our product!
Please send me your account site via private, I will check it for you
Thanks!
Best Regards
__NT__

****************
Best Regards
__DiepNT__

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7 years 3 weeks ago #15824 by NT
Hello,
Please check your information and your account, maybe it is not true. I try a different account, it works fine.
Thanks!

****************
Best Regards
__DiepNT__

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