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exclamation-circle setting page crashed

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5 years 4 months ago #16395 by namik doygun
Hello i updated old version of this module to new one but i couldn't open the setting bcuz when i want to set the setting and open the module the page doesn't load completely and crashed

thank you

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5 years 4 months ago #16398 by Huyen Tran
Replied by Huyen Tran on topic setting page crashed
Hi Namik,

Thanks for using our product. I don't understand your question.
Please give me link your site and your account of the administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it. and Clarify your issue again.
I will check and feedback your issue in here

Best Regards,
Huyen Tran
The following user(s) said Thank You: namik doygun

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5 years 4 months ago #16399 by namik doygun
Replied by namik doygun on topic setting page crashed
could you access to my system with teamviewer?

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5 years 4 months ago #16400 by Huyen Tran
Replied by Huyen Tran on topic setting page crashed
Hi Namik,

Because my network very slowly, You can give me your site and your account via my mail.
I will check and don't affect to other product on your site

Best Regards,
Huyen Tran
The following user(s) said Thank You: namik doygun

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5 years 4 months ago #16403 by namik doygun
Replied by namik doygun on topic setting page crashed
hello

i sent to you information

my email is [email protected]

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5 years 4 months ago #16406 by Huyen Tran
Replied by Huyen Tran on topic setting page crashed
Hi,

Thanks for your detail.
I can't install a package that can check your code.
Please go to file mod_jux_social_gallery.xml and comment some line as the link image:
prnt.sc/er0bfq

If it doesn't work. Please give me super admin, I will access the code on your site,
Thank you so much for empathy

Best Regards,
Huyen Tran
The following user(s) said Thank You: namik doygun

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5 years 4 months ago #16459 by namik doygun
Replied by namik doygun on topic setting page crashed
Hello

plugin working the problem is i cant change the setting of this module because when i want to open the module page crashed i took screenshot
that is link the prnt.sc/et1ydd

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5 years 4 months ago #16463 by Huyen Tran
Replied by Huyen Tran on topic setting page crashed
Hi Namik,

Thanks for your feedback again.
Please give me link your site and your account of administrator via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you

Best Regards,
Huyen Tran

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5 years 4 months ago #16465 by namik doygun
Replied by namik doygun on topic setting page crashed
hello

i sent to you email
thank you

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5 years 4 months ago #16468 by Huyen Tran
Replied by Huyen Tran on topic setting page crashed
Hi namik,

Please check your mail.
I send a package, Please install our module again.
Because I can't access your code.
Thank you so much for empathy

Best Regards,
Huyen Tran

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