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file When I click thumb of Album nothing happpens

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3 years 8 months ago #17378 by Reynald Pean
I see the four albums on my page but when I click on the thumb of the album a loader gif turns and loops but I never get to see the pictures, I would like a refund please.

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3 years 8 months ago #17381 by Huyen Tran
Hi Reynald,
Thanks for contacting us,
I'm sorry for this problem. Please give me link your site and your account via mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check and feedback your issue again.
Thank you so much for empathy

Best Regards,
Huyen Tran

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3 years 7 months ago #17524 by Aleš
I do have the same problem, and on the joomlaux.com demo site too.

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3 years 4 months ago #18296 by Aaron Westerlinck
I have this extension for a while now and I had the same problem in the beginning. However it was fixed by someano from joomlaUX.
It ran smoothly for several years, yet now the problem reinstated. Some of the albums open directly and others don't. The loading gif keeps turning and the album doesn't open... Is it possible to solve this problem again? Thx in advance!

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3 years 4 months ago #18299 by HaiND
HI Aaron Westerlinck
Thanks for contacting and choosing our product
About your problem, I'm sorry. Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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