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exclamation-circle Popup warning on Instagram and Facebook gallery

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1 year 1 month ago #21728 by ced
Hello Joomlaux support.

I like your stuff, congratulations.
I just updated the Jux social gallery and I got those popup: One for INSTAGRAM


And another for FACEBOOK



I do not change any settings in the Inastgram and facebook API...
Our Facebook page is a group page.
I know that Facebook has changed his policy regarding sharing infos from a group page...maybe it's the issue.

Do you have any ideas?
Thansk for your help.

regards

BIO

Have fun....

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1 year 1 month ago #21741 by HaiND
Hi
Thank you for contacting and choosing our product
With Facebook it should be a page because it can not retrieve data from a group
With Instagram, You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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1 year 1 month ago #21746 by ced
Hi

Thanks for the fast answer.

Infos send by enmail..
regards

Have fun....

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1 year 1 month ago #21747 by HaiND
Hi again
I try to access my token access and it still works fine
1: with facebook
Just enter your facebook page here and you will get your facebook page ID
findmyfbid.com/
Also with the group, our product can not display facebook group because the facebook API is not secure to display group images
hope you understand
2: with insgram
please login account Instagram and access link here
instagram.pixelunion.net/
Click button: "Generate Instagram Access Token"
You will get your access token and ID
prnt.sc/kqc3td
hope you understand
Thanks

Best Regards
--HaiND--

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8 months 2 weeks ago #24370 by ced
Hi again,

Once again I need your help. I have the same issue regarding the facebook gallery.

I change apps and token access... same probleme...
I tried with several pages... same issue..
Do you have an idea?
Thanks for your help

Have fun....

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8 months 2 weeks ago #24378 by HaiND
Hi ced
Thank you for feedback us
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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2 weeks 20 hours ago - 2 weeks 19 hours ago #36419 by Matej Bevc
I have the same issue.

I triple checked the ID, App id, access token.

Image of the error:

ibb.co/K92G6mB

Thank you.
Last edit: 2 weeks 19 hours ago by Matej Bevc.

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2 weeks 1 hour ago #36451 by HaiND
Hi
Please go to URL
axentmedia.com/facebook-access-token/
Get an access token page facebook, copy code and enter in config back-end
Remember that when you access the URL above and press the button, you will receive the access token of the User and of the page, you must copy the correct code of the page.
Thanks

Best Regards
--HaiND--

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1 week 6 days ago #36465 by Matej Bevc
This solves the issue .. tnx

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1 week 5 days ago #36509 by HaiND
Hi again
If still have problem, please contact us, pleased to assist you
Hope you will continue to use other JoomlaUX products
Thanks

Best Regards
--HaiND--

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