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file Social Media hangs on red loading boxes

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6 months 1 week ago #38363 by Franz Mediaprint
Hi, my provider says, he need more information, what is the problem?

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6 months 1 week ago #38364 by HienHC
Hi
The problem is that your site cannot read our files.
Here is the link: 2018.franz-mediaprint.de/modules/mod_jux...ia/social/social.php .
Hope the other party will understand the problem
thanks

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6 months 1 week ago - 6 months 1 week ago #38367 by Franz Mediaprint
For me it is not the server, the provider writes:
The URL mentioned is not blocked on the server side. Also when renaming the test .htaccess-Datei it comes under http://.../modules/mod_jux_social_media/social/social.php to an error -500.

Here is the error in the error log:

PHP Fatal error: Cannot declare class OAuthException, because the name is already in use in /www/htdocs/w00c38fb/.../modules/mod_jux_social_media/social/social.php on line 875, referer: http://.../...n/social-stream

Please delete my domain in the posts
Last edit: 6 months 1 week ago by Franz Mediaprint.

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6 months 1 day ago #38439 by HienHC
Hi
Sorry for the late reply, because we had a little problem.
I see that is due to an error on your server.
We have backed up your website on localhost and it will still work normally.
Here is the illustration: prnt.sc/rk0grn
hope you understand.
Thanks.

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5 months 10 hours ago #38744 by Sara Karakach
Hi,

I have the same problem, what is the solution for it?

Thanks, Sara

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4 months 4 weeks ago #38749 by HaiND
Hi Sara Karakach
You can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you
Thanks

Best Regards
--HaiND--

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4 months 4 weeks ago #38757 by Franz Mediaprint
Hello Sara,

unfortunately no help and no solution, sorry

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4 months 4 weeks ago #38761 by HaiND
Hi
As I said above, since your site cannot read the file in the module, this is very normal and many customers encounter

Best Regards
--HaiND--

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4 months 4 weeks ago #38763 by Dan Marshman
I added the following rewrite rule to the .htaccess file and that resolved the issue

RewriteRule ^modules\/mod_jux_social_media\/social\/social\.php$ - [L]

Regards Dan

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4 months 4 weeks ago #38764 by Franz Mediaprint
brings with me unfortunately not, but thanks

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