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7 years 10 months ago #13186 by Mel Gipson
Hello,

I've incorporated Social Stream on my website at semielectronics.com/social-media . I'm just using FB, Twitter, and G+. As you can see from the page, the Twitter images are not loading. Any idea what this could be? I think I have everything configured properly. There are also some small black dots in the upper left-hand area of each card. Those aren't present on your demo site. The module tab on the module configuration page is also doing something peculiar. I've only been able to see the drop-down menu that lets you select light and dark mode once or twice. Most of the time, that drop down disappears after the after the module configuration page loads. You can see an example of the page here: www.filedropper.com/socialstream .

Please let me know if you have any ideas how to resolve these issues. Thanks for the help!! :)

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7 years 10 months ago #13194 by Huyen Tran
Dear Mel.
Thank you for using product our.
Please give me your account of administrator via private message.
I will check it for you

Best Regards,
Huyen Tran

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7 years 10 months ago #13209 by Huyen Tran
Hi Mel Gipson.
1. I checked your site again but I saw the image that shows on your site.
2. You can enable " extension manager" I will check your code and fix the problem "black dots" on your site,

Best Regards,
Huyen Tran

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7 years 10 months ago - 7 years 10 months ago #13211 by Mel Gipson
Hi Huyen,

The twitter feed only shows a pixelated logo, not the image from the article. Please see the last post on my twitter account, semielectronics. The feed doesn't show the article images, only a pixelated logo.

Thanks!
Last edit: 7 years 10 months ago by Mel Gipson. Reason: Misspelled word

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7 years 10 months ago #13212 by Huyen Tran
Hi Mel.
Thanks your feedback to me again.
1. I'm sorry. Current The twitter only show image avatar and can't show images of the article.
We will study and update the problem when have time.
2. I can't check your problem when you still don't enable " extension manager"
Thank you so much for empathy.

Best Regards,
Huyen Tran

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7 years 10 months ago #13221 by Mel Gipson
Hi Huyen,

Thank you for letting me know. Unfortunately, not being able to pull the image from Twitter will prohibit me from using this extension. Would you be so kind as to process a refund for my purchase? I will remove it from my site later today.

Thank you!

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7 years 10 months ago #13244 by Jackie
Replied by Jackie on topic Twitter Images not Showing
Hello, Mel.
Thank you for feedback us.
We have been completed refund money for you.
If you find another plugin can get the image from Twitter to display, can you give us a link?
Regards.
Jackie.

Best regards.
Jackie Nguyen.

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