Social Stream not appearing

Hi, I added the Social Stream to a Joomla 3 website but nothing is appearing, I have all the correct social account information in place. Can you please instruct me on what to do.

Thanks!

Hi Eugene Pettit.
Thank you for using product our,
Please give me link your site and your account of administrator via This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon,

Hi, I replied to the email address with the details

Many thanks
Eugene

Hi Eugene
Please give me your account of FPT, I will check some code on your site. I can't edit your code.
or you can go to .../modules/mod_jux_social_stream/helper.php
Find line 26 and add line code below
JHtml::_('jquery.framework');
Thanks you
Best Regards,
Huyen Tran