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file Filter Bar Problem

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6 years 2 months ago #19460 by Micahel Watson
The filter bar at the top is not showing the social media icons with the social wall. It only shows a grey box with a ">" at the bottom. How do I fix this?

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6 years 2 months ago #19466 by HaiND
Replied by HaiND on topic Filter Bar Problem
Dear
Thank you for contacting and choosing our product!
– We are sorry for informing that the customer support will be slower than usual because of Vietnamese Lunar New Year (Tết Holiday). It’s the traditional holiday in our country - Vietnam, so most of our staff members will have ONE WEEK OFF from 12th February to 19th February 2018.
For the issue you are encountering, we will try to solve as soon as we are back the office. We apologize in advance to any inconvenience this may cause you.
On this occasion, we send you a lucky gift – DISCOUNT 30% on Every Membership Package with Coupon Code is: TET2018 as our gratitude and a wish for Health, Luck, and Prosperity
Thank you so much for your patience and sympathy!
Happy Vietnamese Lunar New Year!

Best Regards
--HaiND--

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6 years 2 months ago #19501 by HaiND
Replied by HaiND on topic Filter Bar Problem
Hi Micahel Watson
Thank you for feedback us
Sorry for late reply, we have 1 holiday Vietnamese Lunar New Year
please send information login back-end, I will check problem for you soon
Thanks

Best Regards
--HaiND--

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6 years 2 months ago #19509 by Micahel Watson
Replied by Micahel Watson on topic Filter Bar Problem
I will need the code to send info to you (not public). Also, I need to know what areas of the admin interface you will need. Will you need anything other than modules? To view the problem, here is the link: gtown.cc/social

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6 years 2 months ago #19518 by HaiND
Replied by HaiND on topic Filter Bar Problem
Hi Micahel Watson
Thank you for feedback us
I have seen style conflicts with your templates,
you can send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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6 years 2 months ago #19531 by Micahel Watson
Replied by Micahel Watson on topic Filter Bar Problem
Since this site is owned by someone other than myself, what components do you require access to? I will create your user account for that.

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6 years 2 months ago #19536 by HaiND
Replied by HaiND on topic Filter Bar Problem
Hi
Thank you for feedback us
Ok, You want to install a extension edit code our product
or I will instruct you custom it:
Please go to source code: ../modules/mod_jux_social_stream/assets/css/jux.dcsns.wall.css and add code:

.dcsns-filter ul>li>a:before {
display:none!important;
}

hope it will help you, If still having problems, You can send information via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

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