Hello, even if the ID is correct (1932992840284242) i can't display my FB steam on my site :
www.avlt.it/it/
Could you please help me to solve the issue?
Thanks
Hi
Thank you for feedback us
I check ID on my site and it still works fine
Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks
Hello HaiND,
after your support my site went down badly.
We got error 500 for about 1 day.
That was not so good for us.
I had to reinstall Joomla into my site after backing up all.
I didn't hear for you. And that's was not so polite.
After all the site is now working properly and the plug-too.
Hope to hear form you about what happened and why you leave my site in such state.
Thank you if you would reply.
Hi
Thank you for feedback us
You say facebook's social stream does not display on your site
I checked and found that the problem is because your hosting can not read the facebook.php file in our product
I want to fix it for you and wish you do not need to contact the hosting but the htaccess file is not allowed so I can not fix it for you.
With the error can not read facebook.php file you just contact the hosting and they will fix this problem for you, and facebook of social stream will work fine
I'm sorry to have made your site error 500, but I just want to try to fix it for you as I explained above.
Hope you understand and look forward to receiving sympathy
if still have problem, please contact us, pleased to assist you
Thanks
Now we have solved the problem. So not intend to be upset with you.
Anyway i would glad had a message from you about the situation.
Thanks anyway for your cooperation.
Want to ask you if you have any idea about to force https in your plugin.
We found out that your plug-in work actually in http and not in https.
Our site is completely in https and we would love to stay this way.
Could you please explain how to do it?
Hi Angelo Macripò
Thank you for feedback us
This problem is due to your hosting cannot read the file on our product, and you just contact the hosting it will work With the issue of https, many other customers still work well and if the client's https site does not work, I will try to fix this problem on the customer site.
I see your site work fine, if still have problem, please contact us, pleased to assist you
Thanks
Hi Marion Gwerder
if have any problem, please send information login back-end via email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks
Can't display FB Steam
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