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8 years 5 months ago #8912 by Ed Bos
Install error!? was created by Ed Bos
Today I bought Testimoniols.
I reported that the button submit doedsn't work.
I installed again and got a message that something doesn't exist. (see picture)
Could that be the problem and what to do in that case?
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8 years 5 months ago #8925 by Huyen Tran
Replied by Huyen Tran on topic Install error!?
Dear anukampa.
Thank you for using product our.
Please remove package after just install it again,
If it still don't done. Please give me link your site and your account of administrator via private message, I will check it for you.

Best Regards,
Huyen Tran
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8 years 5 months ago #8929 by Ed Bos
Replied by Ed Bos on topic Install error!?
As you said in #8911 I removed the package and installed again. The error message was the same.
I also changed the file you told me about.
Something happened but its not oke.

You can see the button change a bit of color but the pointer doesn't change.
However you can click and the form pops up.
When search for an avatar which is to big (file exceeds limit) and you click the button query (ewhere can I change the text to dutch?) the site disappears and only an error is staying behind on the screen in the browser (not freindly for my customers)

I will send you a PB (first see howto around here) with an admin login.

thanks in advance!
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8 years 5 months ago #8931 by Ed Bos
Replied by Ed Bos on topic Install error!?
Just sent you a private message!
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8 years 4 months ago #8937 by Huyen Tran
Replied by Huyen Tran on topic Install error!?
Dear anukampa.
I'm sorry. I didn't see link your site. Please give me link your site again.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
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8 years 4 months ago #8952 by Huyen Tran
Replied by Huyen Tran on topic Install error!?
HI anukampa.
I checked your site. I saw you install module and submit button works fine.
Please check it and feedback to me again.
Best Regards,
Huyen Tran

Best Regards,
Huyen Tran
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8 years 4 months ago #9173 by Ed Bos
Replied by Ed Bos on topic Install error!?
Somehow is working now ......... but

I expected the pointer to change when pointed to the submit-button (from arrow in hand or something like that)
That is more friendly for the user visiting the site (more clear what is happening)

When the user tries to upload an avatar which exceeds the permitted Mb's there is no warning screen (in the sense of a popup or something)
In stead the site is left in the browser and a browser screen is shown with the message that the file is exceeding the permitted size.
very unfriendly for the user visiting my site is that the site disappears.

This will cost me customers (the site is gone, they don't come back) i am afraid.

perhaps something is still wrong or can there be an update or something?

Thanks
Ed
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8 years 4 months ago #9174 by Huyen Tran
Replied by Huyen Tran on topic Install error!?
Hi anukampa
Thanks your feedback to me again.
1. I fixed the submit button. Now it display the hand when you hover it.
2. I checked load image with more 2mb. It will show fine.
Please check it again and feedback to me again,

Best Regards,
Huyen Tran
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8 years 4 months ago #9176 by Ed Bos
Replied by Ed Bos on topic Install error!?
Button works oke now!

The avatar still problems. Enclosed a picture what remains after trying to submit.

But there goes something wrong because I also tried a very small picture (only 50Kb) as avatar and then submit.
The same result!

Enclosed picture with details of the picture.
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8 years 4 months ago #9188 by Huyen Tran
Replied by Huyen Tran on topic Install error!?
Hi anukampa.
I'm sorry. I checked your site again but I didn't see the problem. Please view a video that I create when checked your site,
Thanks

Best Regards,
Huyen Tran
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