Support Offline: Mon - Fri / 08:00am - 05:00pm (GMT +7)
Your Time: Our Time:

exclamation-circle Slider issue

More
7 years 1 month ago - 7 years 1 month ago #18246 by Ulrych Sebastian
Hi,

the slider doesn't work. It's shows only logos but there is no animation. I saw in console this error: TypeError: owl.owlCarousel is not a function.
Last edit: 7 years 1 month ago by Ulrych Sebastian. Reason: typo

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #18248 by HaiND
Replied by HaiND on topic Slider issue
Hi Ulrych Sebastian
Thank you for contacting and choosing our product
About your problem,
please to to tab Advanced -> Enable Jquery -> choose No
prnt.sc/gz7mqz
If still having problems, Please give me link your site and your account of administrator via private message or mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I will check it for you soon
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #18250 by Ulrych Sebastian
Replied by Ulrych Sebastian on topic Slider issue
Hi, I've sent you via mail link and admin pass to account.

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #18251 by HaiND
Replied by HaiND on topic Slider issue
Hi
Thank you for feedback us
There is a small conflict caused by the template, I have fixed it for you
If still having problems, please contact us, pleased to assist you
Please check again
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #18252 by Ulrych Sebastian
Replied by Ulrych Sebastian on topic Slider issue
Hi, I saw that you changed the index.php file - comment on link to jquery script. But now some part of code written for jquery doesn't work.
Do I need to rewrite this part to javascript or is there any chance to fix it without changing codes??

Please Log in or Create an account to join the conversation.

More
7 years 1 month ago #18257 by HaiND
Replied by HaiND on topic Slider issue
Hi Ulrych Sebastian
Thank you for feedback us
I will fix it in a different way, but I can not access the back-end, please check again
Thanks

Best Regards
--HaiND--

Please Log in or Create an account to join the conversation.

Moderators: Jackie
Time to create page: 0.060 seconds
Powered by Kunena Forum