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file Hide Accordion Menu when deselected

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4 years 3 months ago - 4 years 3 months ago #17148 by Becky Kwei
I will like the Accordion menu to fold up or collapse on mouse-out. or when something else on the page is clicked or hovered.
For instance,

Current: When I click on All Categories, it drops down and shows the submenus. Even when i click on another item or move out of the Accordion menu it stays open.

What I Want: I want the accordion to collapse when it's not in focus or when the mouse is not around
Last edit: 4 years 3 months ago by Becky Kwei. Reason: added

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4 years 3 months ago #17163 by Becky Kwei
hOW COME THERE IS NO REPLY TO HIS TOPIC? THIS IS URGENT PLEASE

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4 years 3 months ago #17172 by Huyen Tran
Hi Becky Kwei,
Thanks for contacting us,
I'm sorry for reply late,
I will feedback your issue to our developer because they affect to js and they have to study this problem
Thank you so much for empathy

Best Regards,
Huyen Tran

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4 years 3 months ago #17194 by Becky Kwei
What is the update on this issue?

I am really getting frustrated by your products and support. Though I have paid money for this, I am yet to really enjoy the product.

It takes soo long for you to respond to support cases. Your policy of only working Vietnam time is really not cool for a global company.

Once you have decided to sell online, you should be at least respond 2 hours after a support request.

Please give me a positive feedback on this issue as it is costing me money.

Thank you

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4 years 3 months ago #17201 by Huyen Tran
Hi Becky,
Because we deviate time zones, I can not reply right away and Because wants to custom about js. Our developer has to study.
And we get other question in another topic. we will check all problem and fix if still doesn't work. Hope you can understand and empathy us again.
joomlaux.com/forum/accordion-menu/4822-m...g-on-site.html#17200

Best Regards,
Huyen Tran

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