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file Pop up not working

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4 years 5 months ago #12647 by Jon
Pop up not working was created by Jon
When the '+' button is hit on the thumbnail, the pop up does not appear.

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4 years 5 months ago #12648 by Huyen Tran
Replied by Huyen Tran on topic Pop up not working
Hi Jon
Thanks you for using product our,
Please give me link your site and your account of administrator via private message.
I will check it for you

Best Regards,
Huyen Tran

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4 years 5 months ago #12659 by Jon
Replied by Jon on topic Pop up not working
Hi Huyen, thanks for your reply, but how do I send a private message to you? Jon.

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4 years 5 months ago #12660 by Jon
Replied by Jon on topic Pop up not working
Hi Huyen, just found your contact details so have sent a reply to it now. Thanks Jon

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4 years 5 months ago #12661 by Huyen Tran
Replied by Huyen Tran on topic Pop up not working
Hi Jon,
I get your message via mail
Please turn on Manager extension. I will check code of module.

Best Regards,
Huyen Tran

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4 years 5 months ago #12662 by Jon
Replied by Jon on topic Pop up not working
Hi Huyen,

Sorry, I don't understand what you want me to turn on. Can you explain a bit more please? Thanks.

Jon

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4 years 5 months ago #12663 by Huyen Tran
Replied by Huyen Tran on topic Pop up not working
Hi Job.
You can turn on manager Extension in Joomla as image below:
prnt.sc/b4lowq
Thanks

Best Regards,
Huyen Tran

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4 years 5 months ago #12664 by Jon
Replied by Jon on topic Pop up not working
Hi Huyen,

The 'JUX Portfolio' seems to be turned on in the extensions manager already?

Jon

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4 years 5 months ago #12665 by Huyen Tran
Replied by Huyen Tran on topic Pop up not working
Hi Job.
Please enable Extension Manager. I will check the code on your site,
I still don't see it display on backend.

Best Regards,
Huyen Tran

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4 years 5 months ago #12666 by Jon
Replied by Jon on topic Pop up not working
HI Huyen,

Sorry about this. Can you try login again please and let me know if you can see it now?

Jon

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