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27 May, 2013

We just removed our older support system since it was slow and inefficient for both admin and users to control the ticket submitted. We upgraded to a more flexible support sysem here: http://support.joomlaux.com/ powered by Kayako Fusion.

Here you can submit new ticket, get news and annoucement from JoomlaUX, or finding knowledgebase of JUX extensions as well as solutions for popular questions submitted via ticket system (in Troubleshooter section).

Note:

- After submitting a ticket, you'll receive an email with password to log in to our support system and track your ticket status. Please check your email inbox (email you used when submitting ticket) to view the password.

- After there's a reply from our Staff, ticket status will automatically be Closed. If you reply us, the ticket status will be Open again.

- For more information on Support, please visit our Knowledgebase.

joomlaux support ticket system

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