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compress Quickstart not working properly

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5 years 1 month ago #5650 by Stephie Dee
I managed to get the editor working again with another explorer but it makes no difference with which one I put in or change something. It just won't work. I copied and pasted the source code from the documentation and just edited the names (I kept all setting) but the layout crashes each time again.

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5 years 1 month ago #5664 by GDragon
Hi woelfchen83,
Thanks for your feedback!
Can you tell me more details what you changed and may be pm me your site url and admin account? You should toggle editor before change the content!

Best regards,
--GD--

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5 years 1 month ago - 5 years 1 month ago #5677 by GDragon
Hi woelfchen83,
Thanks for your reply and your pm!
I checked your site and see you have problem with custom HTML module here!
Please see the video here to know how it work:

Hope this help!

Best regards,
--GD--
Last edit: 5 years 1 month ago by GDragon.

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5 years 1 month ago #5682 by Stephie Dee
Sorry but did you read anything I wrote? I copied and pasted the source code from the documentation and as soon as I saved it the code smashed up.

I'm using html and css aswell as joomla since years and you wanna tell me I'm to dumb to copy and past a stupid code? That's ridiculous. If it's so easy, then pleeeease change it and proof that it's possible to change the code without smashing up the layout. Seems like you just looked into it, saw a false code and that's it. That's nothing I would call customer service.

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5 years 1 month ago #5684 by GDragon
Hi woelfchen83,
Thanks for your feedback!
I have just reply to you in private message. So please check it and feedback!

Best regards,
--GD--

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4 years 11 months ago - 4 years 11 months ago #7327 by Remigijus Barkanovas
Hi,
I have this issue with my JUX ONE too ,when installing from QuickStart. But if installing Joomla and then adding templates - everything works fine.

I have try to create new php.ini file with :
magic_quotes_gpc = Off;
magic_quotes_runtime = Off;
magic_quotes_sybase = Off;
, in root and in administrator folder, but this do not helped

So how to fix it ?

BR
Last edit: 4 years 11 months ago by Remigijus Barkanovas.

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4 years 11 months ago #7333 by GDragon
Hi alkorevizor,
Thanks for contacting us and choosing our product!
About your problem with quickstart package can you tell us more details about it? It will help us to solve your problem asap!

Best regards,
--GD--

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4 years 11 months ago - 4 years 11 months ago #7342 by Remigijus Barkanovas
Hello longdt,

temporally, I'm testing on alkorevizor.com. I just installed using your help, nothing special.
Administration is not available at all.

BR
Last edit: 4 years 11 months ago by Remigijus Barkanovas.

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4 years 11 months ago #7369 by GDragon
Hi alkorevizor,
Thanks for your reply!
Sorry for late response because we just have weekend. I checked your site and see problem maybe in your hosting configuration. When use use debug tool of browser (F12) you can't see the site can't load css and js file. That's cause this error. Can you pm me your hosting account when you buy hosting? I'll check and fix it for you!

Best regards,
--GD--

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